Seattle Healthcare Organizations’ Comparison

Introduction

The following analysis aims at exploring the mission and vision statements of healthcare organizations in a particular community. Two skilled nursing facilities located in the Seattle, namely Providence Mount St. Vincent and Ida Culver House Broadview NCC, are compared by evaluating their condition based on the competition present. Furthermore, the analysis includes the similarities and differences between their mission and vision statements, identified competitive advantage, as well as a personal mission statement.

Ida Culver House Broadview NCC

Ida Culver House Broadview NCC, located in Seattle, Washington, in King County, is a skilled nursing facility that provides a variety of therapies and care services to assist in recovering one’s independence. The facility offers qualified nurses, therapists, and licensed care professionals to take care of a patient during personalized therapy after a hospital visit or for those who require continuous medical support.

Strengths

The overall rating, including staffing and quality measures of Ida Culver House Broadview NCC, is much above average. Higher staffing levels in a nursing facility indicates a higher quality of care for its patients. The rating measures that concern residents’ visits, licensed nurses, and physical therapists staff hours, as well as registered nurse staff, align with Washington and national average results. The quality ratings of the short-stay residents, who spent 100 days or less in a nursing facility, are slightly lower than the rating of the long-stay residents. According to Medicare Nursing Home Profile of Ida Culver House Broadview NCC (n. d.), there are no payment denials by Medicare in the last three years and no complaint inspections over the previous year. The fire-safety inspection rate is much above average, which demonstrates that it meets the standards set by the government to ensure residents are safe. These include the Life Safety Code (LSC) requirements, the fire safety and emergency readiness requirements set by the Centers for Medicare & Medicaid Services (CMS).

Weaknesses

The health inspection rating is average (3/5) and is lower in comparison with other facility characteristics. Nursing facilities that are certified by Medicare and Medicaid have mandatory inspections each year. The health care professionals inspect every nursing home and look for any health and safety citations. Moreover, it is not in a Continuing Care Retirement Community (CCRC) that offers multiple housing options and levels of care. Any skilled nursing facility (SNF) or nursing home is considered the most service-intensive housing option. Such an option implies the ability for residents to switch levels according to their particular needs, while typically remaining within the CCRC.

It is important to note that this SNF is not located in the hospital facility. It might be a disadvantage in the case when some patients require more intense treatment and level of care, which can only be provided in a hospital setting. Such an approach to locate the skilled nursing facility within a hospital enables much easier transfer to an acute care setting. The SNF has only a resident council and does not involve a family council. Both types of the council might promote communications with the nursing personnel and, therefore, are allowed to be set up in nursing facilities by residents and families. One may approach to the administrator or a council president of the nursing home in case of lack of one of the council.

Opportunities

Ida Culver House Broadview NCC is run by a non-profit organization and works in the partnership. It provides 74 certified beds for its residents and participates in Medicare and Medicaid. Moreover, as the essential requirement to engage in Medicare or Medicaid, the facility includes automatic sprinkler systems in all required areas to make nursing home safe in case of fire.

Threats

The lack of family council might be a problem, however, the facility can have another option for responding to their concerns in such cases. The nursing facility has two federal fines over the last three years, which resulted in spending $ 42,484 and $ 40,404 on penalties in 2017.

Providence Mount St. Vincent

Providence Mount St. Vincent, located in Seattle, Washington, is an innovative skilled nursing facility that offers any assistance with daily living or for those who require 24-hour care. Skilled nursing of The Mount facility is in specially designed neighborhoods with person-centered care that is based upon individual choices and personal needs.

Strengths

The overall rating, as well as the measures of staffing and quality of Providence Mount St. Vincent, are much above average, which illustrates a high quality of care for its residents. The fire-safety inspection rate is similar to the first SNF, which indicates that Providence Mount St. Vincent meets the general standards set by the government to ensure residents are safe. Concerning the quality of resident care, the rating of the long-stay residents is slightly lower than the evaluation of the short-stay residents, which is the opposite of the scores of Ida Culver Broadview House NCC. Furthermore, to compare with the first nursing facility, The Mount has no payment denials and no federal fines by Medicare over the last three years.

Weaknesses

The weak points of The Mount skilled nursing facility are similar to Ida Culver Broadview House NCC. It is not in a Continuing Care Retirement Community (CCRC) that provides multiple housing options and levels of care and is not located in the hospital. In addition, the health inspection rating is average, which is lower than the measures of the first facility; it has one complaint over the last three years.

Opportunities

The Mount offers 215 certified beds, which is three times more than the possibilities of Ida Culver Broadview House NCC. It also works in the partnership and is run by a non-profit organization and participates in Medicare and Medicaid. The Mount also includes automatic sprinkler systems in all required areas for the safety measures in case of fire. The Providence Mount St. Vincent offers the Intergenerational Learning Center (ILC) that aims at uniting the elderly and children by sharing common activities and conversations (Flash, 2015). The critical difference between these nursing facilities is that Providence Mount St. Vincent has both a resident and family council, which facilitates communications with the nursing personnel.

Mount St. Vincent nursing home developed the earliest new models to change the traditional nursing units. As described by Perley (2016), the core principle of their changes aimed at strengthening the relationship between a resident and a nurse that is crucial for both individualized care and a sense of community. Staffing patterns were reorganized to improve and increase the time nurses spend with the residents. Nursing units were redesigned as well, including only 20 residents per 1 unit. The modifications also imply individually-made breakfasts and “other meals served family-style”, as well as the cafeteria (Perley, 2016, p. 84). The facility also involves a child daycare programs located in different parts of the building.

Threats

The Mount facility showcases a better performance compared with Ida Culver Broadview House NCC, specifically in terms of the penalties and reports sections. However, it has six total and six health standard deficiencies reported, as well as two total incidents. In general, the overall rating concerning health complaints, total fines, payment denials, or penalties is satisfactory.

Vision and Mission Statements

The mission statement reveals the service’s critical reasons to exist, while the vision statement describes where it aims to be in the future. Hence, together, they represent “serious leadership statements” (MacLeod, 2016, p. 440). Ida Culver Broadview House NCC’s vision is focused on providing a residential setting and independent living for those who seek for higher care demands. Its mission is to enhance the levels of care by involving higher levels of personal assistance to address the continually changing needs of its residents. Such a strategy implies new services of Assisted Living Plus and secured memory care. Providence Mount St. Vincent provides assisted living and skilled nursing care that is based upon its founders’ vision that a fair society must care for its elderly. The facility implements its vision by providing activities, programs, and therapies to contribute to residents’ physical and mental state, as well as to stay socially and spiritually involved.

Conclusion

It is crucial to choose the right skilled nursing facility for one’s speedy recovery. The SWOT comparative analysis of two skilled nursing facilities demonstrated the core similarities and differences between them with the Providence Mount St. Vincent taking a leading position. The mission and vision statements are vital elements in the strategic planning process. Without having an understanding of where an organization is in the marketplace, it is challenging to align itself competitively into the future. A skilled nursing facility is based on direct patient interaction and should focus on compassionate care. Therefore, the personal mission statement implies the emphasis on the personal needs of patients, individual approach with the advanced professional care quality concerning the physical, mental, and spiritual aspects of their lives.

References

Flash, C. (2015). The intergenerational learning center, Providence Mount St. Vincent, Seattle. Journal of Intergenerational Relationships, 13(4), 338–341. Web.

MacLeod, L. (2016). Aligning Mission, Vision, and Values: The Nurse Leader’s Role. Nurse Leader, 14(6), 438–441. Web.

Medicare Nursing Home Profile: Ida Culver House Broadview NCC, n. d. Web.

Medicare Nursing Home Profile: Providence Mount St. Vincent, n. d. Web.

Perley, R. (2016). Managing the long-term care facility: Practical approaches to providing quality care. San Francisco, CA: John Wiley & Sons.